--- title: For buyers | Help Center description: Here we answer the most frequent questions related to using Leanpay for customers. --- [Skip to content](https://help.leanpay.com/en/knowledge/for-buyers#main-content) - [English](https://help.leanpay.com/en/knowledge/for-buyers) - [Hrvatski](https://help.leanpay.com/hr/knowledge/za-kupce) - [Magyar](https://help.leanpay.com/hu/knowledge/ügyfeleinknek) - [Română](https://help.leanpay.com/ro/knowledge/pentru-clienți) - [Slovenščina](https://help.leanpay.com/sl/knowledge/za-kupce) English Show submenu for translations [![Leanpay logo](https://help.leanpay.com/hubfs/LeanPay%20logo%20-%20final_Leanpay%20-%20black-2-1.svg)](https://help.leanpay.com/en/knowledge) - Open main navigation Close main navigation - - - [English](https://help.leanpay.com/en/knowledge/for-buyers) - [Hrvatski](https://help.leanpay.com/hr/knowledge/za-kupce) - [Magyar](https://help.leanpay.com/hu/knowledge/ügyfeleinknek) - [Română](https://help.leanpay.com/ro/knowledge/pentru-clienți) - [Slovenščina](https://help.leanpay.com/sl/knowledge/za-kupce) English Show submenu for translations - - [Contact us](https://help.leanpay.com/en/knowledge/kb-tickets/new) [Contact us](https://help.leanpay.com/en/knowledge/kb-tickets/new) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.leanpay.com/en/knowledge) 2. [For buyers](https://help.leanpay.com/en/knowledge/for-buyers) # For buyers Here we answer the most frequent questions related to using Leanpay for customers. ## Check your limit! - [How can I check in advance if I would get a limit at Leanpay? What does the "Check your limit" button mean?](https://help.leanpay.com/en/knowledge/how-can-i-check-in-advance-if-i-would-get-a-limit-at-leanpay-what-does-the-check-your-limit-button-mean) ## First installment with Leanpay - [How can I check the terms of Leanpay's installments before I choose to pay for it?](https://help.leanpay.com/en/knowledge/how-can-i-check-the-terms-of-leanpays-instalments-before-i-choose-to-pay-for-it) - [Confirmation of a successful purchase in the web store!](https://help.leanpay.com/en/knowledge/confirmation-of-a-successful-purchase-in-the-web-store) - [How do I use Leanpay payments in installments in an online store?](https://help.leanpay.com/en/knowledge/how-do-i-use-leanpay-payments-in-an-online-store) - [What do I need to use the Leanpay service?](https://help.leanpay.com/en/knowledge/what-do-i-need-to-use-the-leanpay-service) - [Why is my request in the process of being "additionally verified"?](https://help.leanpay.com/en/knowledge/why-is-my-request-in-the-process-of-being-additionally-verified) - [How can I track my transactions through Leanpay?](https://help.leanpay.com/en/knowledge/how-can-i-track-my-transactions-through-leanpay) - [How much can I pay in installments through Leanpay?](https://help.leanpay.com/en/knowledge/how-much-can-i-pay-in-installments-through-leanpay) - [What are the terms of purchase in installments?](https://help.leanpay.com/en/knowledge/what-are-the-terms-of-purchase-in-installments) - [First purchase with Leanpay](https://help.leanpay.com/en/knowledge/first-purchase-with-leanpay) - [Where can I see a Price List of Leanpay services?](https://help.leanpay.com/en/knowledge/where-can-i-see-a-price-list-of-leanpay-services) - [What interest and charges does Leanpay charge?](https://help.leanpay.com/en/knowledge/what-interest-and-charges-does-leanpay-charge) - [Where Can I See Leanpay General Terms and Conditions?](https://help.leanpay.com/en/knowledge/where-can-i-see-leanpay-general-terms-and-conditions) - [How do I become a Leanpay user?](https://help.leanpay.com/en/knowledge/how-do-i-become-a-leanpay-user) See less ▼ ## Data entry when applying for a loan - [Which account should I specify in the application process?](https://help.leanpay.com/en/knowledge/which-account-should-i-specify-in-the-application-process) - [What should I cite as regular monthly credit expenditure?](https://help.leanpay.com/en/knowledge/what-should-i-cite-as-regular-monthly-credit-expenditure) - [What is debt recovery? What is debt enforcement?](https://help.leanpay.com/en/knowledge/what-is-recovery-what-is-enforcement) - [How do I fix an error entering my data?](https://help.leanpay.com/en/knowledge/how-do-i-fix-an-error-entering-my-data) - [How does Leanpay ensure the security of my personal information?](https://help.leanpay.com/en/knowledge/how-does-leanpay-ensure-the-security-of-my-personal-information) - [When does Leanpay share my data with business partners for direct marketing?](https://help.leanpay.com/en/knowledge/when-does-leanpay-share-my-data-with-business-partners-for-direct-marketing) - [First payment: I do not have a suitable own payment card...](https://help.leanpay.com/en/knowledge/first-payment-i-do-not-have-a-suitable-own-payment-card) - [First payment: Which cards can I use for payment?](https://help.leanpay.com/en/knowledge/first-payment-which-cards-can-i-use-for-payment) - [Why do I have to pay a deposit (first payment)?](https://help.leanpay.com/en/knowledge/why-do-i-have-to-pay-a-deposit-first-payment) - [What does Leanpay accept as a regular monthly inflow (in addition to salary)?](https://help.leanpay.com/en/knowledge/what-does-leanpay-accept-as-a-regular-monthly-inflow-in-addition-to-salary) - [Type of job - what should I mark in the application process with Leanpay?](https://help.leanpay.com/en/knowledge/type-of-job-what-should-i-mark-in-the-application-process-with-leanpay) - [Why do I need to enter my tax account number?](https://help.leanpay.com/en/knowledge/why-do-i-need-to-enter-my-tax-account-number) - [I use multiple transaction accounts (TRR). Which one should I use? Can TRR be at a bank abroad?](https://help.leanpay.com/en/knowledge/i-use-multiple-transaction-accounts-trr.-which-one-should-i-use-can-trr-be-at-a-bank-abroad) - [Leanpay security codes: 8-digit verification code, 6-digit personal security code (PIN), and 4-digit code (OTP)](https://help.leanpay.com/en/knowledge/leanpay-security-codes-8-digit-verification-code-6-digit-personal-security-code-pin-and-4-digit-code-otp) - [Can I choose a different day to pay for meals other than 7 and 17 months?](https://help.leanpay.com/en/knowledge/can-i-choose-a-different-day-to-pay-for-meals-other-than-7-and-17-months) - [Where can I see Leanpay's privacy policy?](https://help.leanpay.com/en/knowledge/where-can-i-see-leanpays-privacy-policy) See less ▼ ## "My Leanpay" - the customer's personal portal - [How do I change my key data to use Leanpay?](https://help.leanpay.com/en/knowledge/how-do-i-change-my-key-data-to-use-leanpay) - [Where can I track all my purchases or payments via Leanpay?](https://help.leanpay.com/en/knowledge/where-can-i-track-all-my-purchases-or-payments-via-leanpay) - [What is "My Leanpay"?](https://help.leanpay.com/en/knowledge/what-is-my-leanpay) ## Repayment of obligations - [How can I close my Leanpay account and stop using services?](https://help.leanpay.com/en/knowledge/how-can-i-close-my-leanpay-account-and-stop-working-together) - [I would settle my liabilities to Leanpay with a payment order - where and how do I transfer?](https://help.leanpay.com/en/knowledge/obveznosti-do-leanpay-bi-poravnal-s-pla%C4%8Dilnim-nalogom-kam-in-kako-naka%C5%BEem) - [What if there are no funds on my TRR to pay for the direct debit installment?](https://help.leanpay.com/en/knowledge/what-if-there-are-no-funds-on-my-trr-to-pay-for-the-direct-debit-installment) - [Are you going to send me reminders to pay for installments?](https://help.leanpay.com/en/knowledge/are-you-going-to-send-me-reminders-to-pay-for-installments) - [When is a direct debit ('SEPA DD')?](https://help.leanpay.com/en/knowledge/when-is-direct-debit-sepa-dd) ## Completed purchase, verified user, conclusion of credit agreement with Leanpay - [I completed my first payment in installments application online](https://help.leanpay.com/en/knowledge/i-successfully-completed-my-first-instal-payment-application-online) - [What does "certified user" Leanpay mean?](https://help.leanpay.com/en/knowledge/what-does-certified-user-leanpay-mean) ## Client verification - [The process of verifying the client's identity](https://help.leanpay.com/en/knowledge/the-process-of-verifying-the-clients-identity) ## Terms and informational credit calculations - [General information about Leanpay services](https://help.leanpay.com/en/knowledge/general-information-about-leanpay-services) - [Check out our offer!](https://help.leanpay.com/en/knowledge/check-out-our-offer) - [Payment in installments without costs and interest!](https://help.leanpay.com/en/knowledge/payment-in-installments-without-costs-and-interest) - [General on the types of payments in installments with Leanpay](https://help.leanpay.com/en/knowledge/general-on-the-types-of-payments-in-installments-with-leanpay) - [Standard Leanpay offer](https://help.leanpay.com/en/knowledge/regular-leanpay-offer) - [Interest-free payment in installments on Leanpay](https://help.leanpay.com/en/knowledge/payment-on-interest-free-leanpay-interest-free-installments) - [Payment on installments excluding costs and interest (EOM 0%) Leanpay](https://help.leanpay.com/en/knowledge/payment-on-installments-excluding-costs-and-interest-eom-0-leanpay) See less ▼ ## Cancellation of the loan and early repayment of the loan - [I changed my mind - I would like to withdraw from the credit (payment in installments)](https://help.leanpay.com/en/knowledge/i-changed-my-mind-i-would-like-to-withdraw-from-the-credit-instalring-payment) - [-\> Withdrawal of the credit agreement](https://help.leanpay.com/en/knowledge/-withdrawal-of-the-credit-agreement) - [Withdrawal from purchase and cancellation of credit - General](https://help.leanpay.com/en/knowledge/withdrawal-from-purchase-in-trade-and-cancellation-of-credit-general) - [Can I repay the loan early?](https://help.leanpay.com/en/knowledge/can-i-repay-the-loan-early) - [What if the purchased goods are defective or if you want to claim the warranty?](https://help.leanpay.com/en/knowledge/what-if-the-purchased-goods-are-defective-or-if-you-want-to-claim-the-warranty) - [What are my (legal) rights of withdrawal?](https://help.leanpay.com/en/knowledge/what-are-my-legal-rights-of-withdrawal) - [Will I pay a contractual penalty for early repayment?](https://help.leanpay.com/en/knowledge/will-i-pay-a-contractual-penalty-for-early-repayment) See less ▼ ## Creditworthiness, Sisbon credit register, approval, and rejection - [Does Leanpay report my debt to the SISBON credit register?](https://help.leanpay.com/en/knowledge/does-leanpay-report-my-debt-to-the-sisbon-credit-register) - [What is the Central Credit Register Of Sisbon?](https://help.leanpay.com/en/knowledge/what-is-the-central-credit-register-of-sisbon) - [How does Leanpay check my creditworthiness?](https://help.leanpay.com/en/knowledge/how-does-leanpay-check-my-creditworthiness) ## Miscellaneous - [Assignment of Leanpay claims to partner](https://help.leanpay.com/en/knowledge/assignment-of-leanpay-claims-to-partner) - [News](https://help.leanpay.com/en/knowledge/news) - [About Leanpay](https://help.leanpay.com/en/knowledge/about-leanpay#main-content) - [All about Leanpay company](https://help.leanpay.com/en/knowledge/about-leanpay#all-about-leanpay-company) - [For buyers](https://help.leanpay.com/en/knowledge/for-buyers#main-content) - [Check your limit!](https://help.leanpay.com/en/knowledge/for-buyers#check-your-limit) - [First installment with Leanpay](https://help.leanpay.com/en/knowledge/for-buyers#first-installment-with-leanpay) - [Data entry when applying for a loan](https://help.leanpay.com/en/knowledge/for-buyers#data-entry-when-applying-for-a-loan) - ["My Leanpay" - the customer's personal portal](https://help.leanpay.com/en/knowledge/for-buyers#my-leanpay-the-customers-personal-portal) - [Repayment of obligations](https://help.leanpay.com/en/knowledge/for-buyers#repayment-of-obligations) - [Completed purchase, verified user, conclusion of credit agreement with Leanpay](https://help.leanpay.com/en/knowledge/for-buyers#completed-purchase-verified-user-conclusion-of-credit-agreement-with-leanpay) - [Client verification](https://help.leanpay.com/en/knowledge/for-buyers#client-verification) - [Terms and informational credit calculations](https://help.leanpay.com/en/knowledge/for-buyers#terms-and-informational-credit-calculations) - [Cancellation of the loan and early repayment of the loan](https://help.leanpay.com/en/knowledge/for-buyers#cancellation-of-the-loan-and-early-repayment-of-the-loan) - [Creditworthiness, Sisbon credit register, approval, and rejection](https://help.leanpay.com/en/knowledge/for-buyers#creditworthiness-sisbon-credit-register-approval-and-rejection) - [Miscellaneous](https://help.leanpay.com/en/knowledge/for-buyers#miscellaneous) - [For vendors](https://help.leanpay.com/en/knowledge/for-vendors#main-content) - [Instructions for use](https://help.leanpay.com/en/knowledge/for-vendors#instructions-for-use) - [Procedures - How do I use Leanpay as a vendor?](https://help.leanpay.com/en/knowledge/for-vendors#procedures-how-do-i-use-leanpay-as-a-vendor) - [General information about Leanpay and the possibilities of using Leanpay](https://help.leanpay.com/en/knowledge/for-vendors#general-information-about-leanpay-and-the-possibilities-of-using-leanpay) - [Helping customers using Leanpay](https://help.leanpay.com/en/knowledge/for-vendors#helping-customers-using-leanpay) - [Delivery verification process](https://help.leanpay.com/en/knowledge/for-vendors#delivery-verification-process) [![LeanPay logo - final\_Leanpay - white](https://help.leanpay.com/hubfs/LeanPay%20logo%20-%20final_Leanpay%20-%20white.svg "LeanPay logo - final_Leanpay - white")](http://leanpay.si) [mailto:info@leanpay.com](mailto:info@leanpay.com) Copyright © 2025, Leanpay