---
title: For vendors | Help Center
description: Here you can find answers to the most frequent questions if you are a vendor or an employee in a partner company.
---

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1. [Help Center](https://help.leanpay.com/en/knowledge)
2. [For vendors](https://help.leanpay.com/en/knowledge/for-vendors)

# For vendors

 Here you can find answers to the most frequent questions if you are a vendor or an employee in a partner company.

## Instructions for use

- [Issuing of a quote](https://help.leanpay.com/en/knowledge/issuing-of-a-quote)
- [Verification and confirmation of delivery of the purchase](https://help.leanpay.com/en/knowledge/verification-and-confirmation-of-delivery-of-purchase)
- [Verification of Leanpay ID customers (Vf-App)](https://help.leanpay.com/en/knowledge/verification-of-leanpay-id-customers-vf-app)
- [Cancel your purchase](https://help.leanpay.com/en/knowledge/cancel-your-purchase)
- [Customer support on cancellation](https://help.leanpay.com/en/knowledge/customer-support-on-cancellation)
- [User Administration](https://help.leanpay.com/en/knowledge/user-administration)

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## Procedures - How do I use Leanpay as a vendor?

- [Are there written instructions for the process of preparing the offer for payment in installments?](https://help.leanpay.com/en/knowledge/are-there-written-instructions-for-the-process-of-preparing-the-offer-for-payment-in-installments)
- [I want to make an offer to the customer - but I can't find a link to the Leanpay app - where can I find it?](https://help.leanpay.com/en/knowledge/i-want-to-make-an-offer-to-the-customer-but-i-cant-find-a-link-to-the-leanpay-app-where-can-i-find-it)
- [What does "Offer valid until" mean when preparing the offer?](https://help.leanpay.com/en/knowledge/what-does-offer-valid-until-mean-when-preparing-the-offer)
- [Key information on Leanpay offer in one place](https://help.leanpay.com/en/knowledge/key-on-leanpay-offer-in-one-place)
- [How do I identify and verify a customer?](https://help.leanpay.com/en/knowledge/how-do-i-identify-and-verify-a-customer)
- [How and when do I confirm the delivery of purchase or acceptance of an irrevocable order?](https://help.leanpay.com/en/knowledge/how-and-when-do-i-confirm-the-delivery-of-a-purchase-or-acceptance-of-an-irrevocable-order)
- [How do I know as a salesman that the payment in installments is granted?](https://help.leanpay.com/en/knowledge/how-do-i-know-as-a-salesman-that-the-instalring-payment-is-granted)
- [Do I need to print a contract for the customer?](https://help.leanpay.com/en/knowledge/do-i-need-to-print-a-contract-to-the-customer)
- [What if the buyer wants to pay off the loan early?](https://help.leanpay.com/en/knowledge/what-if-the-buyer-wants-to-pay-off-the-loan-early)
- [There is no "Verify" option in the transaction - how should I make a verification?](https://help.leanpay.com/en/knowledge/there-is-no-verify-option-in-the-transaction-how-should-i-make-a-verification)
- [How long does the credit granting process take?](https://help.leanpay.com/en/knowledge/how-long-does-the-credit-granting-process-take)
- [How to send a verification sheet to Leanpay?](https://help.leanpay.com/en/knowledge/how-to-send-a-verification-sheet-to-leanpay)
- [How can I make a client an offer to pay in installments through Leanpay?](https://help.leanpay.com/en/knowledge/how-can-i-make-a-client-an-offer-to-pay-in-installments-through-leanpay)

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## General information about Leanpay and the possibilities of using Leanpay

- [What does a customer need to purchase Leanpay in a physical store?](https://help.leanpay.com/en/knowledge/what-does-a-customer-need-to-make-a-purchase-through-leanpay-in-a-physical-store)
- [How long does a valid ID have to be valid?](https://help.leanpay.com/en/knowledge/how-long-does-a-valid-id-have-to-be-valid)
- [Does Leanpay fund legal entities?](https://help.leanpay.com/en/knowledge/does-leanpay-fund-legal-entities)
- [Can the buyer give his driving license as an IDENTITY?](https://help.leanpay.com/en/knowledge/can-the-buyer-give-his-driving-licence-as-an-identity)
- [Benefits for the customer?](https://help.leanpay.com/en/knowledge/benefits-for-the-customer)
- [What if the buyer does not have his e-mail address?](https://help.leanpay.com/en/knowledge/what-if-the-buyer-does-not-have-his-e-mail-address)
- [What does a customer need when paying through Leanpay?](https://help.leanpay.com/en/knowledge/what-does-a-customer-need-when-paying-through-leanpay)
- [What if the buyer does not have a smartphone?](https://help.leanpay.com/en/knowledge/what-if-the-buyer-does-not-have-a-smartphone)
- [What are the age limits for customers?](https://help.leanpay.com/en/knowledge/what-are-the-age-limits-for-customers)
- [Why would a customer pay with Leanpay instead of a credit card?](https://help.leanpay.com/en/knowledge/why-would-a-customer-pay-with-leanpay-instead-of-a-credit-card)
- [What are the costs compared to bank loans?](https://help.leanpay.com/en/knowledge/what-are-the-costs-compared-to-bank-loans)

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## Helping customers using Leanpay

- [What if the buyer wants to withdraw from the purchase?](https://help.leanpay.com/en/knowledge/what-if-the-buyer-wants-to-withdraw-from-the-purchase)
- [What if the customer is wrong to fill in the data?](https://help.leanpay.com/en/knowledge/what-if-the-customer-is-wrong-to-fill-in-the-data)
- [What is the cost to the buyer of the withdrawal?](https://help.leanpay.com/en/knowledge/what-is-the-cost-to-the-buyer-of-the-withdrawal)
- [What exactly is a "dependent family member"?](https://help.leanpay.com/en/knowledge/what-exactly-is-a-dependent-family-member)
- [What to do if the buyer provided false information when filling out the application?](https://help.leanpay.com/en/knowledge/what-to-do-if-the-buyer-provided-false-information-when-filling-out-the-application)
- [What if the credit is denied?](https://help.leanpay.com/en/knowledge/what-if-the-credit-is-denied)

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## Delivery verification process

- [NEW - June 2021](https://help.leanpay.com/en/knowledge/new-june-2021)
- [100% digital - Leanpay in cooperation with Pošta Slovenije](https://help.leanpay.com/en/knowledge/100-digital-leanpay-in-cooperation-with-po%C5%A1ta-slovenije)

- [News](https://help.leanpay.com/en/knowledge/news)
- [About Leanpay](https://help.leanpay.com/en/knowledge/about-leanpay#main-content)

    - [All about Leanpay company](https://help.leanpay.com/en/knowledge/about-leanpay#all-about-leanpay-company)
- [For buyers](https://help.leanpay.com/en/knowledge/for-buyers#main-content)

    - [Check your limit!](https://help.leanpay.com/en/knowledge/for-buyers#check-your-limit)
    - [First installment with Leanpay](https://help.leanpay.com/en/knowledge/for-buyers#first-installment-with-leanpay)
    - [Data entry when applying for a loan](https://help.leanpay.com/en/knowledge/for-buyers#data-entry-when-applying-for-a-loan)
    - ["My Leanpay" - the customer's personal portal](https://help.leanpay.com/en/knowledge/for-buyers#my-leanpay-the-customers-personal-portal)
    - [Repayment of obligations](https://help.leanpay.com/en/knowledge/for-buyers#repayment-of-obligations)
    - [Completed purchase, verified user, conclusion of credit agreement with Leanpay](https://help.leanpay.com/en/knowledge/for-buyers#completed-purchase-verified-user-conclusion-of-credit-agreement-with-leanpay)
    - [Client verification](https://help.leanpay.com/en/knowledge/for-buyers#client-verification)
    - [Terms and informational credit calculations](https://help.leanpay.com/en/knowledge/for-buyers#terms-and-informational-credit-calculations)
    - [Cancellation of the loan and early repayment of the loan](https://help.leanpay.com/en/knowledge/for-buyers#cancellation-of-the-loan-and-early-repayment-of-the-loan)
    - [Creditworthiness, Sisbon credit register, approval, and rejection](https://help.leanpay.com/en/knowledge/for-buyers#creditworthiness-sisbon-credit-register-approval-and-rejection)
    - [Miscellaneous](https://help.leanpay.com/en/knowledge/for-buyers#miscellaneous)
- [For vendors](https://help.leanpay.com/en/knowledge/for-vendors#main-content)

    - [Instructions for use](https://help.leanpay.com/en/knowledge/for-vendors#instructions-for-use)
    - [Procedures - How do I use Leanpay as a vendor?](https://help.leanpay.com/en/knowledge/for-vendors#procedures-how-do-i-use-leanpay-as-a-vendor)
    - [General information about Leanpay and the possibilities of using Leanpay](https://help.leanpay.com/en/knowledge/for-vendors#general-information-about-leanpay-and-the-possibilities-of-using-leanpay)
    - [Helping customers using Leanpay](https://help.leanpay.com/en/knowledge/for-vendors#helping-customers-using-leanpay)
    - [Delivery verification process](https://help.leanpay.com/en/knowledge/for-vendors#delivery-verification-process)

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