--- title: "Leanpay security codes: 8-digit verification code, 6-digit personal security code (PIN), and 4-digit code (OTP)" description: "Leanpay security codes: 8-digit verification code, 6-digit personal security code (PIN), and 4-digit code (OTP)" --- [Skip to content](https://help.leanpay.com/en/knowledge/leanpay-security-codes-8-digit-verification-code-6-digit-personal-security-code-pin-and-4-digit-code-otp#main-content) English Show submenu for translations [![Leanpay logo](https://help.leanpay.com/hubfs/LeanPay%20logo%20-%20final_Leanpay%20-%20black-2-1.svg)](https://help.leanpay.com/en/knowledge?hsLang=en) - Open main navigation Close main navigation - - English Show submenu for translations - - [Contact us](https://help.leanpay.com/en/knowledge/kb-tickets/new) [Contact us](https://help.leanpay.com/en/knowledge/kb-tickets/new?hsLang=en) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. 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[Data entry when applying for a loan](https://help.leanpay.com/en/knowledge/for-buyers?hsLang=en#data-entry-when-applying-for-a-loan) # Leanpay security codes: 8-digit verification code, 6-digit personal security code (PIN), and 4-digit code (OTP) ## Leanpay security codes: 8-digit verification code, 6-digit personal security code (PIN), and 4-digit code (OTP) To ensure the proper functioning of services and to ensure the security of consumers' data, Leanpay takes care, among other things, of using a few different passwords and codes: | **Name and form** | Intention | | | --- | --- | --- | | **8-digit verification code **   (Numbers and letters; it does not matter whether lowercase or uppercase letters are used) |   | I **received the code by SMS** on my phone number registered with Leanpay after my first use of the payment with Leanpay in the online store.   This code is used to identify **me before you** take over the purchase, which I first used Leanpay for. I must do **this** procedure in person, and I must show the delivery person/ the seller with: - **valid identity document issued** by the Republic of Slovenia, and - I **can't forget** or** stock the code with **this code **because without** it, I won't be able to complete the purchase. For further purchases and payments with Leanpay (after I was successfully identified at the first purchase), I no longer need this code, and I will no longer receive it on SMS. If I first used Leanpay to buy in a physical store, no code was required. | |   **6-digit personal security code**   (Numbers only) |   (also "PIN" - personal identification number) |   I define this code as a user myself and I must remember it. The 6-digit personal security code is used to validate important steps and signatures on Leanpay services and may **not be shared with other people, otherwise, I am compromising** the security of my data. Help: - If I forget the code, I click on the Leanpay app on the step where I need this code, on the "Forgot the code?" button. - To specify a new 6-digit personal security code in the app, I need to know my key information and enter it (if required by the on-screen instructions) into the app. | |   **4-digit one-digit confirmation code**   (Numbers only) |   (also "OTP" - one-time password) |   This code is different every time; Leanpay sends it by SMS every time I log into the system as a user with my phone number, confirming that I have a phone number with me. Help: - If I entered the wrong code, I could repeat the process of signing into the app from the beginning and receive a new 4-digit code. - If I do not receive the code on SMS despite several attempts, I check my smartphone's settings and reset it (turn it off and turn it on) if necessary to properly connect to the mobile network. |   - [News](https://help.leanpay.com/en/knowledge/news?hsLang=en) - [About Leanpay](https://help.leanpay.com/en/knowledge/about-leanpay?hsLang=en#main-content) - [All about Leanpay company](https://help.leanpay.com/en/knowledge/about-leanpay?hsLang=en#all-about-leanpay-company) - [For buyers](https://help.leanpay.com/en/knowledge/for-buyers?hsLang=en#main-content) - [Check your limit!](https://help.leanpay.com/en/knowledge/for-buyers?hsLang=en#check-your-limit) - [First installment with Leanpay](https://help.leanpay.com/en/knowledge/for-buyers?hsLang=en#first-installment-with-leanpay) - [Data entry when applying for a loan](https://help.leanpay.com/en/knowledge/for-buyers?hsLang=en#data-entry-when-applying-for-a-loan) - ["My Leanpay" - the customer's personal portal](https://help.leanpay.com/en/knowledge/for-buyers?hsLang=en#my-leanpay-the-customers-personal-portal) - [Repayment of obligations](https://help.leanpay.com/en/knowledge/for-buyers?hsLang=en#repayment-of-obligations) - [Completed purchase, verified user, conclusion of credit agreement with Leanpay](https://help.leanpay.com/en/knowledge/for-buyers?hsLang=en#completed-purchase-verified-user-conclusion-of-credit-agreement-with-leanpay) - [Client verification](https://help.leanpay.com/en/knowledge/for-buyers?hsLang=en#client-verification) - [Terms and informational credit calculations](https://help.leanpay.com/en/knowledge/for-buyers?hsLang=en#terms-and-informational-credit-calculations) - [Cancellation of the loan and early repayment of the loan](https://help.leanpay.com/en/knowledge/for-buyers?hsLang=en#cancellation-of-the-loan-and-early-repayment-of-the-loan) - [Creditworthiness, Sisbon credit register, approval, and rejection](https://help.leanpay.com/en/knowledge/for-buyers?hsLang=en#creditworthiness-sisbon-credit-register-approval-and-rejection) - [Miscellaneous](https://help.leanpay.com/en/knowledge/for-buyers?hsLang=en#miscellaneous) - [For vendors](https://help.leanpay.com/en/knowledge/for-vendors?hsLang=en#main-content) - [Instructions for use](https://help.leanpay.com/en/knowledge/for-vendors?hsLang=en#instructions-for-use) - [Procedures - How do I use Leanpay as a vendor?](https://help.leanpay.com/en/knowledge/for-vendors?hsLang=en#procedures-how-do-i-use-leanpay-as-a-vendor) - [General information about Leanpay and the possibilities of using Leanpay](https://help.leanpay.com/en/knowledge/for-vendors?hsLang=en#general-information-about-leanpay-and-the-possibilities-of-using-leanpay) - [Helping customers using Leanpay](https://help.leanpay.com/en/knowledge/for-vendors?hsLang=en#helping-customers-using-leanpay) - [Delivery verification process](https://help.leanpay.com/en/knowledge/for-vendors?hsLang=en#delivery-verification-process) [![LeanPay logo - final\_Leanpay - white](https://help.leanpay.com/hubfs/LeanPay%20logo%20-%20final_Leanpay%20-%20white.svg "LeanPay logo - final_Leanpay - white")](http://leanpay.si) [mailto:info@leanpay.com](mailto:info@leanpay.com) Copyright © 2025, Leanpay