--- title: -> Withdrawal of the credit agreement description: Instruction --- [Skip to content](https://help.leanpay.com/en/knowledge/-withdrawal-of-the-credit-agreement#main-content) English Show submenu for translations [![Leanpay logo](https://help.leanpay.com/hubfs/LeanPay%20logo%20-%20final_Leanpay%20-%20black-2-1.svg)](https://help.leanpay.com/en/knowledge?hsLang=en) - Open main navigation Close main navigation - - English Show submenu for translations - - [Contact us](https://help.leanpay.com/en/knowledge/kb-tickets/new) [Contact us](https://help.leanpay.com/en/knowledge/kb-tickets/new?hsLang=en) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.leanpay.com/en/knowledge?hsLang=en) 2. [For buyers](https://help.leanpay.com/en/knowledge/for-buyers?hsLang=en) 3. [Cancellation of the loan and early repayment of the loan](https://help.leanpay.com/en/knowledge/for-buyers?hsLang=en#cancellation-of-the-loan-and-early-repayment-of-the-loan) # -\> Withdrawal of the credit agreement ## Instruction **IMPORTANT:** **to cancel the purchase **(which I intended to pay in installments with Leanpay)**, I must contact the store where I made the purchase ([Withdrawal).](https://25336988.hs-sites-eu1.com/sl/knowledge/odstop-od-nakupa-v-trgovini-in-preklic-kredita-splo%C5%A1no?hsLang=en)** **\*\*\*** **If I wish to keep the purchase but pay in a lump sum, not installments**, I have the right to withdraw from the credit within 14 days of the conclusion of the credit agreement, at no additional cost. I **send such a request by [e-mail to krediti@leanpay.si](mailto:krediti@leanpay.si)** and indicate the ID of the purchase code that is at the heart of the transaction. **Leanpay will consider the request for resignation and will send me it by email:** \- answer if the request complies with Leanpay Terms of Use \- instructions for payment of the price in a lump sum \- any other instructions. \*\*\* USEFUL: - [General terms and conditions of use of Leanpay](https://app.leanpay.si/terms-of-use) - [Customer FAQs](https://25336988.hs-sites-eu1.com/sl/knowledge/za-kupce?hsLang=en) - [News](https://help.leanpay.com/en/knowledge/news?hsLang=en) - [About Leanpay](https://help.leanpay.com/en/knowledge/about-leanpay?hsLang=en#main-content) - [All about Leanpay company](https://help.leanpay.com/en/knowledge/about-leanpay?hsLang=en#all-about-leanpay-company) - [For buyers](https://help.leanpay.com/en/knowledge/for-buyers?hsLang=en#main-content) - [Check your limit!](https://help.leanpay.com/en/knowledge/for-buyers?hsLang=en#check-your-limit) - [First installment with Leanpay](https://help.leanpay.com/en/knowledge/for-buyers?hsLang=en#first-installment-with-leanpay) - [Data entry when applying for a loan](https://help.leanpay.com/en/knowledge/for-buyers?hsLang=en#data-entry-when-applying-for-a-loan) - ["My Leanpay" - the customer's personal portal](https://help.leanpay.com/en/knowledge/for-buyers?hsLang=en#my-leanpay-the-customers-personal-portal) - [Repayment of obligations](https://help.leanpay.com/en/knowledge/for-buyers?hsLang=en#repayment-of-obligations) - [Completed purchase, verified user, conclusion of credit agreement with Leanpay](https://help.leanpay.com/en/knowledge/for-buyers?hsLang=en#completed-purchase-verified-user-conclusion-of-credit-agreement-with-leanpay) - [Client verification](https://help.leanpay.com/en/knowledge/for-buyers?hsLang=en#client-verification) - [Terms and informational credit calculations](https://help.leanpay.com/en/knowledge/for-buyers?hsLang=en#terms-and-informational-credit-calculations) - [Cancellation of the loan and early repayment of the loan](https://help.leanpay.com/en/knowledge/for-buyers?hsLang=en#cancellation-of-the-loan-and-early-repayment-of-the-loan) - [Creditworthiness, Sisbon credit register, approval, and rejection](https://help.leanpay.com/en/knowledge/for-buyers?hsLang=en#creditworthiness-sisbon-credit-register-approval-and-rejection) - [Miscellaneous](https://help.leanpay.com/en/knowledge/for-buyers?hsLang=en#miscellaneous) - [For vendors](https://help.leanpay.com/en/knowledge/for-vendors?hsLang=en#main-content) - [Instructions for use](https://help.leanpay.com/en/knowledge/for-vendors?hsLang=en#instructions-for-use) - [Procedures - How do I use Leanpay as a vendor?](https://help.leanpay.com/en/knowledge/for-vendors?hsLang=en#procedures-how-do-i-use-leanpay-as-a-vendor) - [General information about Leanpay and the possibilities of using Leanpay](https://help.leanpay.com/en/knowledge/for-vendors?hsLang=en#general-information-about-leanpay-and-the-possibilities-of-using-leanpay) - [Helping customers using Leanpay](https://help.leanpay.com/en/knowledge/for-vendors?hsLang=en#helping-customers-using-leanpay) - [Delivery verification process](https://help.leanpay.com/en/knowledge/for-vendors?hsLang=en#delivery-verification-process) [![LeanPay logo - final\_Leanpay - white](https://help.leanpay.com/hubfs/LeanPay%20logo%20-%20final_Leanpay%20-%20white.svg "LeanPay logo - final_Leanpay - white")](http://leanpay.si) [mailto:info@leanpay.com](mailto:info@leanpay.com) Copyright © 2025, Leanpay