--- title: How do I change my key data to use Leanpay? description: (Tel number, TRR, personal and financial information...) --- [Skip to content](https://help.leanpay.com/en/knowledge/how-do-i-change-my-key-data-to-use-leanpay#main-content) English Show submenu for translations [![Leanpay logo](https://help.leanpay.com/hubfs/LeanPay%20logo%20-%20final_Leanpay%20-%20black-2-1.svg)](https://help.leanpay.com/en/knowledge?hsLang=en) - Open main navigation Close main navigation - - English Show submenu for translations - - [Contact us](https://help.leanpay.com/en/knowledge/kb-tickets/new) [Contact us](https://help.leanpay.com/en/knowledge/kb-tickets/new?hsLang=en) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.leanpay.com/en/knowledge?hsLang=en) 2. [For buyers](https://help.leanpay.com/en/knowledge/for-buyers?hsLang=en) 3. ["My Leanpay" - the customer's personal portal](https://help.leanpay.com/en/knowledge/for-buyers?hsLang=en#my-leanpay-the-customers-personal-portal) # How do I change my key data to use Leanpay? ## (Tel number, TRR, personal and financial information...) Following[ the General Terms](https://app.leanpay.si/terms-of-use) and Conditions and for Leanpay services to **function properly, I must ensure that my information at Leanpay is up to date**. I shall report a change in the data: - immediately upon change, or - inaccurate data. **The key data are:** - name, surname, address, and date of birth. - the mobile phone number I use (which serves my username at Leanpay). - the identity document number and the date of validity of the identity document. - tax and transaction account number (TRR or IBAN No). - the e-mail address I use and where I receive messages and documents. - the status of employment and the amount of regular monthly benefits. - the amount of regular monthly expenditure on the settlement of loans and leasing. **CAUTION:** - **When submitting a request for a change of data, I consider the urgent need to have supporting documents, as Leanpay cannot accept requests for changes to key data without evidence.** For example, to change my phone number, I prepare a mobile operator account for this number, which clearly shows the number, the tax number, first and last name, and address. - I will provide the evidence following Leanpay's further instructions via email. I request to **change this information through the personal portal "[My Leanpay](https://25336988.hs-sites-eu1.com/sl/knowledge/kje-lahko-spremljam-vse-svoje-nakupe-oziroma-pla%C4%8Dila-preko-leanpay?hsLang=en)" **in the **"My Profile" menu**: - "Request change" **button in the "Protected data" section or** - with the **"Change"** button in the **"Security" section** as below screenshot shown: ![Moj\_Profil\_Data\_Change.png](https://leanpay.zendesk.com/hc/article_attachments/360010938939/Moj_Profil_Data_Change.png) **![Moj\_Profil\_Data\_Change\_2.png](https://leanpay.zendesk.com/hc/article_attachments/360010939359/Moj_Profil_Data_Change_2.png)** - Only if my Leanpay provides added information for whatever is not possible, I send the request exceptionally by e-mail and the accompanying [supporting documents to info@leanpay.com](mailto:info@leanpay.com). - [News](https://help.leanpay.com/en/knowledge/news?hsLang=en) - [About Leanpay](https://help.leanpay.com/en/knowledge/about-leanpay?hsLang=en#main-content) - [All about Leanpay company](https://help.leanpay.com/en/knowledge/about-leanpay?hsLang=en#all-about-leanpay-company) - [For buyers](https://help.leanpay.com/en/knowledge/for-buyers?hsLang=en#main-content) - [Check your limit!](https://help.leanpay.com/en/knowledge/for-buyers?hsLang=en#check-your-limit) - [First installment with Leanpay](https://help.leanpay.com/en/knowledge/for-buyers?hsLang=en#first-installment-with-leanpay) - [Data entry when applying for a loan](https://help.leanpay.com/en/knowledge/for-buyers?hsLang=en#data-entry-when-applying-for-a-loan) - ["My Leanpay" - the customer's personal portal](https://help.leanpay.com/en/knowledge/for-buyers?hsLang=en#my-leanpay-the-customers-personal-portal) - [Repayment of obligations](https://help.leanpay.com/en/knowledge/for-buyers?hsLang=en#repayment-of-obligations) - [Completed purchase, verified user, conclusion of credit agreement with Leanpay](https://help.leanpay.com/en/knowledge/for-buyers?hsLang=en#completed-purchase-verified-user-conclusion-of-credit-agreement-with-leanpay) - [Client verification](https://help.leanpay.com/en/knowledge/for-buyers?hsLang=en#client-verification) - [Terms and informational credit calculations](https://help.leanpay.com/en/knowledge/for-buyers?hsLang=en#terms-and-informational-credit-calculations) - [Cancellation of the loan and early repayment of the loan](https://help.leanpay.com/en/knowledge/for-buyers?hsLang=en#cancellation-of-the-loan-and-early-repayment-of-the-loan) - [Creditworthiness, Sisbon credit register, approval, and rejection](https://help.leanpay.com/en/knowledge/for-buyers?hsLang=en#creditworthiness-sisbon-credit-register-approval-and-rejection) - [Miscellaneous](https://help.leanpay.com/en/knowledge/for-buyers?hsLang=en#miscellaneous) - [For vendors](https://help.leanpay.com/en/knowledge/for-vendors?hsLang=en#main-content) - [Instructions for use](https://help.leanpay.com/en/knowledge/for-vendors?hsLang=en#instructions-for-use) - [Procedures - How do I use Leanpay as a vendor?](https://help.leanpay.com/en/knowledge/for-vendors?hsLang=en#procedures-how-do-i-use-leanpay-as-a-vendor) - [General information about Leanpay and the possibilities of using Leanpay](https://help.leanpay.com/en/knowledge/for-vendors?hsLang=en#general-information-about-leanpay-and-the-possibilities-of-using-leanpay) - [Helping customers using Leanpay](https://help.leanpay.com/en/knowledge/for-vendors?hsLang=en#helping-customers-using-leanpay) - [Delivery verification process](https://help.leanpay.com/en/knowledge/for-vendors?hsLang=en#delivery-verification-process) [![LeanPay logo - final\_Leanpay - white](https://help.leanpay.com/hubfs/LeanPay%20logo%20-%20final_Leanpay%20-%20white.svg "LeanPay logo - final_Leanpay - white")](http://leanpay.si) [mailto:info@leanpay.com](mailto:info@leanpay.com) Copyright © 2025, Leanpay